Shipping policy
Turquoise Beach Co is based in Singapore and we ship our beautiful towels worldwide.
Shipping within Singapore is free on all orders above $100 SGD and $4.95 for orders under $100.
We process and ship orders within 24 hours and the estimated delivery time is within 3-5 working days in Singapore.
Shipping worldwide is free on all orders above $100SGD and $25 for orders under $100.
We process and ship orders within 24 hours and transit times will vary. We will send you a tracking number when your order has been shipped so you can monitor your shipment.
Please note, orders shipped outside Singapore will be sent Delivery Duty Unpaid (DDU). All taxes and duties will be the responsibility of the customer and are not included in the cost of the order or the shipping charge.
Returns and exchanges
Turquoise Beach offers returns on all items within 14 days provided the item is unused, unwashed and in it's original condition.
At Turquoise Beach Co we love our seas and oceans use re-sealable satchels (they are also compostable!) so you can easily reuse your satchel for returns.
Please contact us on shop@turquoisebeach.co for returns authorisation and return information.
What is a Turkish Towel?
Cotton grown in Turkey has smooth long fibres that allow a loose weave to remain lightweight whilst still being very absorbent. This means the towels are fast drying and compact.
This makes them perfect as an 'all in one' towel for the home, travel, kids school bag and sporting activities. They are available in colours from bright and playful to monocrome and pastels. They can also be worn as a shawl or used as a blaket in over air-conditioned spaces or cool evenings.
Turquoise Beach towels are pre-washed and become softer and more absorbent with each wash.
A warm machine wash and line dry is recommended. The tassels are hand knotted and may unravel from time to time. To keep the tassels in tact you can wash the towel in a laundry bag but it is not necessary. If the tassels unravel just split into two and twist each strand clockwise, then join the two stands and twist anti-clockwise until spiral together and tie a knot.
Wash like colours together, do not tumble dry, bleach or dry clean.
At Turquoise Beach, our products use strictly Oeko-Tex® certified yarns. Oeko-Tex® is one of the world's leading bodies in the textiles industry that performs independent testing for harmful substances. It stands for customer confidence and high product safety. Click here, to find out more about what this means and why it is important.
The Turkish towel also know as a Peshtemal, Fouta or Hamman towel has it’s origins in ancient culture and was an important tradition in the public bathhouses of the Ottoman Empire. The towel was woven on hand looms in different patterns by master craftsmen and the tassels are hand knotted by local women.
Continuing to modern day Turkey, the Turkish towel is still used in public bathhouses by men to wrap around their waists and women under their armpits for modesty. Despite the introduction of modern production methods, the process to making the towel remains relatively unchanged however the uses of the towels have expanded to beaches, homes, spas and fitness studios around the world.